Privacy Policy

HR Office & Worldwide Flight Services Holland BV attach great importance to careful and safe handling of personal data of its (potential) candidates, employees and website visitors. Worldwide Flight Services Holland BV treats and secures the personal data entrusted to it with the utmost care. With this privacy policy, Worldwide Flight Services Holland BV provides insight into how Worldwide Flight Services Holland BV handles your personal data in certain situations in accordance with the General Data Protection Regulation (GDPR or Regulation (EU) 2016/679), locally known as the Algemene Verordening Gegevensbescherming (AVG), together hereinafter referred to as ‘GDPR’.

1. Who are we

Worldwide Flight Services Holland BV, located at Anchoragelaan 38, 1118 LD in Schiphol, is the controller within the meaning of the GDPR and therefore determines the purpose and means of the processing. Worldwide Flight Services Holland BV may engages other companies to perform services for it. Worldwide Flight Services Holland BV remains responsible for the processing of your personal data in these situations. Worldwide Flight Services Holland BV makes contractual agreements with these companies about the processing of your personal data, so that your privacy is guaranteed and your personal data is protected.

2. Technical Information

When you visit our website, the website automatically collects information about the (devices of) our visitors. This concerns, for example, information with which device the website is visited, the IP address of your device, the IP address of your Internet Service Provider, the operating system you use, the date and time of your visit, the internet address of the website from which you directly linked from, the pages you visited and the information you viewed on the website, the geo location where you are located and the material you upload to and download from the website. We use this technical information to manage the website and to improve the quality and effectiveness of our website.

3. Cookies

You can visit our website without providing any personal data. As with other websites, general visitor data is then kept, such as the IP address of your computer, the date and time of access to the website, the operating system and browser you use, the pages and parts of the website you visit, the information you have viewed and the material you download from or submit to the website. This data is registered and used for statistical analysis and to optimize the operation of the website and is not provided to third parties other than for the aforementioned purpose or to comply with a legal obligation or court order. Cookies are also used when collecting the visit data, i.e. small files that are stored on your computer when you request pages from our website. You can refuse the placing of cookies by setting this in your browser. Our website may contain references and/or hyperlinks to other websites. This privacy policy does not apply to these websites. For information about the use of data by these other websites, you should consult the privacy statement of the relevant websites.

4. When do we collect your personal data?

We are permitted to store and process your data in the following cases:

  • If you have given Worldwide Flight Services Holland BV permission to process your personal data for one or more specific purposes;
  • If the processing is necessary for the performance of an agreement to which you are a party, or to take measures at your request before entering into an agreement;
  • If processing is necessary to comply with a legal obligation that rests on Worldwide Flight Services Holland BV;
  • If the processing is necessary to protect your or someone else's vital interests;
  • If the processing is necessary for the performance of a task in the public interest or a task in the exercise of public authority assigned to Worldwide Flight Services Holland BV;
  • If the processing is necessary for the protection of the legitimate interests of Worldwide Flight Services Holland BV or of a third party, except when your interests or the fundamental rights and freedoms that require the protection of your personal data outweigh those interests.

5. Why do we collect your personal data?

Your personal data is used to provide the recruitment services offered to you as well as possible, including recruitment & selection.

Worldwide Flight Services Holland BV uses your data for the following purposes:

  • Matching supply and demand on the labor market within Worldwide Flight Services Holland BV;
  • To inform you when a relevant job opening becomes available;
  • To be able to assess your suitability and availability in connection with  permanent or temporary work or an assignment, whereby test results can also be used;
  • To enter into and maintain a brokerage relationship with you and to carry out the relevant administration for this;
  • To process data in the context of a pre-employment screening;
  • For management purposes, including management information.

6. What personal data do we collect from you?

Worldwide Flight Services Holland BV can, if you are a job seeker, candidate, (temporary) employee, self-employed person and/or business relation of Worldwide Flight Services Holland BV, process the personal data below. You are responsible for the relevance and correctness of the data.

During application:

  • Name and address details, e-mail address, telephone number and other contact details;
  • Birth data, age, gender, Curriculum vitae (CV), information about education, internships and work experience, data about training and education and/or tests that you have followed or done yourself or through us;
  • Information about availability and leave;
  • Other information that is (or may be) important in the context of assessing the suitability of the candidate, for example references and testimonials and information regarding work experience;
  • On a voluntary basis other content with which you introduce yourself (video, photo);
  • Any other data you may provide before, during and after the application process.

Worldwide Flight Services Holland BV only records sensitive personal data if this is necessary to comply with its legal obligations, insofar as permission has been given, or if this is otherwise permitted by or pursuant to the law. ‘Sensitive personal’ data refers to, but is not limited to, data about religion or belief, race, political opinion, health, trade union membership, sexual life, criminal data and/or personal data about unlawful or disruptive behavior.

7. Third Parties and Transfers of personal data

Worldwide Flight Services Holland BV may transfer all or part of your Personal Data abroad to its head office in Paris, France, WFS Holding S.A.

WFS and WFS Holding S.A. may also transfer all or part of your Personal Data outside the EU and EEA (European Economic Area) to its parent company, SATS Group LTD, located in Singapore.

Worldwide Flight Services Holland BV may also transfer all or part of you Personal Data, inside or outside the EU and EEA, to its clients, subcontractors (for example data processors) who provide services or carry out assignments on behalf of Worldwide Flight Services Holland BV, suppliers, government agencies and other business relations, and in all other cases where we can be obliged to do so, for example by a court order or a court judgment.

The provision of personal data takes place on the basis of a legitimate interest, legal obligation and/or for the implementation of the agreement in accordance with the goals stated under “Why do we collect your personal data?” and by implementing the legal requirements, in particular the contractual agreements and the standard contractual clauses in case of transfers of data outside the EU and EEA

8. Your Rights

We value that you can easily exercise your rights with regard to the processing of your personal data. If you wish to make use of one of the rights you are entitled to and listed below, you can contact us as described below and we will comply with your request within the limits of the regulations.

Access and/or change of data

You can contact us at any time via dpo.ams@wfs.aero for requests to indicate which (categories of) data we process from you, for what purposes this happens, from which source the data comes, and which retention periods are used by us.

In addition, you can contact us at any time to supplement or correct your data. In the unlikely event that we have provided incorrect personal data about you, we will rectify this.

When we have changed your personal information, we will inform you.

Object to the use of your data

You can object to your data being used by Worldwide Flight Services Holland BV for a specific purpose. You must then put forward reasons relating to your particular situation, except in the case of commercial prospecting, to which you can object without reason. If your data is processed for commercial prospecting purposes, you can oppose it at any time. You can object the usage of your data at any time via dpo.ams@wfs.aero.

Restrict processing of your data.

If you do not agree with the content of the data we store about you, you can submit a request to temporarily limit the processing of your data. We will then wait with the distribution of your data until, in your opinion, it is in order again. You can request a restriction of processing at any time via dpo.ams@wfs.aero.

When we restrict processing of your personal data, we will notify you.

Right to portability of your data

You can request the personal data that we hold about you in a structured, commonly used and machine-readable form via dpo.ams@wfs.aero or you can request us to send your data to third parties, in the respect of the legal limitations of this right You are completely free to transfer this information to third parties.

Right to be forgotten

You can submit a request to delete all your personal data. You can contact us at any time via dpo.ams@wfs.aero request that all your data be deleted, in the respect of the legal limitations of this right.

If applicable, You can also withdraw your consent to process your data at any time. We will discontinue the processing of your personal data for which you have given permission. However, withdrawing your consent will not affect the processing that has already taken place.

Procedure, response time and costs

If you wish to exercise your rights, you can submit a request to WFS's HR department (dpo.ams@wfs.aero). Please note that the above rights are not absolute. This means that WFS will always answer to the request in the time limits required by law, but this does not always have to comply with the request to exercise one of the aforementioned rights.

Within one month of receiving a request from you to exercise one of the aforementioned rights, WFS will reply to you. In doing so, WFS will indicate whether and how your request has been complied with and, if not, why not. If this is necessary in connection with the request, WFS may extend the response period of two months. In that case, WFS will inform you within the first one month of the period if this period is extended and why. In principle, the exercise of the right(s) by you is free of charge. You can submit a request to the privacy contact person by sending the completed 'exercise rights of data subjects' form, or by informing the privacy contact person that you wish to exercise the rights after which the privacy contact person will send the form.

9. Security

Worldwide Flight Services Holland BV makes every effort to optimally protect your personal data against unauthorized use. We do this by means of physical, administrative, organizational and technical measures. For example: only authorized persons have access to the data. If and insofar as data is provided to data processors who provide services or carry out assignments on its behalf, Worldwide Flight Services Holland BV has agreed with them that they will also optimally protect the personal data.

10. Retention Period

Worldwide Flight Services Holland BV does not store personal data longer than is necessary for the purpose of the processing and in accordance with the statutory retention periods.

Candidates

If you have not worked for Worldwide Flight Services Holland BV, your application data (work experience, curriculum vitae, test results, education, etc.) is stored no longer than four weeks after the day you have been informed that you have been hired or rejected This period may be extended to one year after the day you have been informed that you have been hired or rejected.

By agreeing to this Privacy Policy, you allow Worldwide Flight Services Holland BV to store you application data for one year after the day you have been informed that you have been hired or rejected.

If you no longer wish to be an applicant, you can submit this request by sending an email to dpo.ams@wfs.aero. You will then no longer be approached by Worldwide Flight Services Holland BV. After the aforementioned periods, your data will be permanently deleted.

11. Questions, comments, complaints or (suspected) data breach

If you have questions, comments, complaints or there is a (suspected) data breach, we request that you report this immediately via dpo.ams@wfs.aero.

12. Changes

Worldwide Flight Services Holland BV reserves the right to adjust or change this privacy policy. None of the provisions of the privacy policy is intended to create any obligation or agreement between Worldwide Flight Services Holland BV and a data subject.

13. Other Provisions

Dutch law applies to the provisions of this privacy policy and all disputes arising from it.